At SapphireSkyHotels, we strive to provide exceptional service and ensure that your experience with us is enjoyable and hassle-free. However, please note that reservations made under our non-refundable rate policy are fully non-refundable. We understand that circumstances may arise where you need to cancel or modify your reservation, but refunds for non-refundable bookings are not available.

1. Cancellation Policy:

   • Non-Refundable Rate: Reservations made under our non-refundable rate policy are fully non-refundable. No refunds will be provided for cancellations or no-shows.

2. Modification Policy:

   • Modifications to your reservation, such as changes to the check-in or check-out dates, room type, or guest details, may be permitted depending on availability and the rate plan booked. Any changes may be subject to additional charges or fees.

3. No-Show Policy:

   • In the event of a no-show (guest does not arrive on the scheduled check-in date), the full booking amount will be charged, and the reservation will be considered canceled.

4. Special Circumstances:

   • In case of extenuating circumstances such as medical emergencies, natural disasters, or government-imposed travel restrictions, please contact us directly to discuss your options. We will do our best to accommodate your needs and provide suitable solutions.

5. Contact Information:

   • For any inquiries regarding cancellations, modifications, or refunds, please contact our reservations team at sapphireskyhotel.ddn@gmail.com or +91 9258294890, 0135-3104213. Our team is available 7 days a week, 24 hours a day, to assist you.

Please note that this refund policy is subject to change without prior notice. We recommend reviewing the terms and conditions at the time of booking to ensure compliance with our latest policies. Thank you for choosing SapphireSkyHotels. We look forward to welcoming you soon!